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FashionValet is expanding super fast and we want you to join our awesome team!
 

Positions Available

 

1) Customer Service Executive 

     Responsibilities:

     - Ensuring customers queries are answered with the aim of a first time resolution.
     - Delivering excellent customer support through all communication channels.
 
     - Assist customers with any issues with regards to their returns or their orders via emails or by phone.
     - Work closely with the Operations department to resolve issues raised by customers with regard to either orders or returns. 

     Requirements: 

     - Candidate must possess at least a SPM/STPM, Diploma, Degree qualification in any field.
     - Strong verbal, written English & multitasking ability. 
     - Excellent listening skills and patient. 
     - Basic computer knowledge. 
     - Able to start immediately.


 

2) Warehouse Manager 

      Responsibilities:

      - Manage and lead the warehouse team.
      - Ensure completeness in products received by the warehouse.
      - In charge of quality checks for all products shipped to the warehouse and timely reporting of defects to Buying Team.
      - Ensure security of the products in the warehouse is well maintained.
      - Develop and implement policies and processes for the warehouse.
      - Ensure proper planning and delivery of products.
      - Maintain good communication and coordination for product movement with the Production and Buying team.
      - Ensure there are continuous improvements in warehouse productivity and efficiency.
      - Ensure timely reporting on receiving and returns to Finance and Buying Team.

      - Ensure the warehouse team is well trained and familiar with the processes set in the SOP. 

      Requirements:

      - Must possess at least a diploma or degree in Warehouse Management or any Business related field from a reputable university.
      - Minimum 2 years working experience in a warehouse.
      - Excellent leadership skills.
      - Excellent communication skills.
      - Must be able to read, write and speak in English and Bahasa Malaysia.
      - Knowledge in using MS Office.
      - Able and willing to manage ad hoc requests.

To join our close knit team, you must be energetic, friendly and hardworking.

Email your resumé to careers@fashionvalet.com specifying the position you want.

Only shortlisted candidates will be notified

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