FashionValet is expanding super fast and we want you to join our awesome team!
1) Customer Service Executive
- Ensuring customers queries are answered with the aim of a first time resolution.
- Delivering excellent customer support through all communication channels.
- Assist customers with any issues with regards to their returns or their orders via emails or by phone.
- Work closely with the Operations department to resolve issues raised by customers with regard to either orders or returns.
- Candidate must possess at least a SPM/STPM, Diploma, Degree qualification in any field.
- Strong verbal, written English & multitasking ability.
- Excellent listening skills and patient.
- Basic computer knowledge.
- Able to start immediately.
2) Warehouse Manager
- Manage and lead the warehouse team.
- Ensure completeness in products received by the warehouse.
- In charge of quality checks for all products shipped to the warehouse and timely reporting of defects to Buying Team.
- Ensure security of the products in the warehouse is well maintained.
- Develop and implement policies and processes for the warehouse.
- Ensure proper planning and delivery of products.
- Maintain good communication and coordination for product movement with the Production and Buying team.
- Ensure there are continuous improvements in warehouse productivity and efficiency.
- Ensure timely reporting on receiving and returns to Finance and Buying Team.
- Ensure the warehouse team is well trained and familiar with the processes set in the SOP.
- Must possess at least a diploma or degree in Warehouse Management or any Business related field from a reputable university.
- Minimum 2 years working experience in a warehouse.
- Excellent leadership skills.
- Excellent communication skills.
- Must be able to read, write and speak in English and Bahasa Malaysia.
- Knowledge in using MS Office.
- Able and willing to manage ad hoc requests.
To join our close knit team, you must be energetic, friendly and hardworking.
Email your resumé to firstname.lastname@example.org specifying the position you want.
Only shortlisted candidates will be notified.