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CAREERS AT FASHIONVALET

Behind our brand is a creative, inspiring, dedicated and talented team. Together, we work hard, we eat desserts almost every day, we have loads of fun and we motivate each other to succeed.

There’s room at FASHIONVALET for every talent. Find yours today!

Buzz us at [email protected]

MALAYSIA

> Senior Business Intelligence

Why FashionValet needs this person?

We are seeking someone who loves manipulating large sets of data and turn our spreadsheets into automated solutions to gain business insights and drive business value.

Your goal is to deliver actionable analytical insights that will take our Commercial strategy and execution to the next level, finding ways to effectively communicate these insights to the business.

This position is responsible for all aspects of planning, completing and translating complex analytical and statistical studies to support and inform the decision making of the company. In this position, you will use those studies to develop and present stories that are easily understood by non-technical audiences.

This position also supports cross-functional committees with the goal of establishing and adopting best practices for our data resources and analytics which will guide business decisions and strategy.

Responsibilities

  • Build a Data Analytics Program
    Work with the Strategy and Performance Management Team to develop data analytics program. Create a roadmap and identify key milestones of the program. Work with Technology team and other business partners to create a framework for extracting data and sharing it with operational departments.
  • Perform Analysis for the Organization
    Partner with executives, managers, and staff to identify analytic use cases. Develop a prioritization method for those use cases. Provide the analysis and present findings in a clear, concise, and consumable manner.
  • Teach People Analytics
    Explore and investigate new analytic tools. Pilot and test tools to develop a robust set of analytic capabilities. Share tools, best practices, and use cases with the analytic community and the broader organization.

Requirements

  • Bachelor degree in business, economics, mathematics, statistics, data modeling, information systems, computer science or related field
  • Minimum 5 years experience as a business analyst, data scientist or similar job function
  • Demonstrable skills leading large cross-functional teams and delivering actionable insights from disparate data sources
  • Detailed knowledge and understanding of business intelligence functions, including but not limited to analytics, data mining, reporting, report conversion, data cleansing, data modeling and relational databases
  • Outstanding analytical skills and an understanding of system databases, data elements, and application software solutions to maximize data gathering and data analysis, must have familiarity with SQL
  • Experience communicating technical concepts to non-technical audiences through dynamic visualizations and storytelling
  • Experience solving complex analytical problems using quantitative approaches using a blend of mathematical, statistical and predictive modeling concepts
  • Knowledge and experience working in eCommerce industry
  • Self-starter with a desire to learn and the ability to rapidly understand the business and its drivers
  • Proficiency with Google Analytics, Kiss Metrics or other front-end analytical platforms.
  • Proficiency with Sisense, Tableau, or other BI platforms

Knowledge & Skills

  • Develop models that integrate methods from mathematics, statistics, probability and uncertainty modeling in order to deliver predictive insights to decision-makers
  • Deliver business insights and solve complex analytical problems using a blend of data visualization and storytelling skills
  • Leverage large volumes of data and economic insights to explore and conduct research to answer business and industry questions
  • Explore and examine data to find hidden patterns and trends
  • Become a data subject matter expert and champion for analytics within the organization using and modeling best practices in reporting and analysis in the areas of data integrity, test design, analysis, validation, and documentation
  • Present findings in the form of stories to executives, senior management and other internal and external clients on a varying array of topics that impact the company

> Sales Associate (Full Time / Part Time)

Responsibillities:

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Requirements:

    • Proven working experience as a sales associate
    • Basic understanding of sales principles and customer service practices
    • Track record of over-achieving sales quota
    • Excellent command in English and Bahasa Malaysia
    • Minimum education qualification is SPM
    • Must be able to work on weekdays and public holidays
    • Must be able to work at our Publika and Pavilion outlet

> Marketing Sales Representative

FashionValet is looking for a Marketing Sales Representative to be responsible for generating leads and meeting sales goals. Duties will include sales presentations and ad placement demonstrations, onboarding different brands and maintaining rapport and good relationships with said brands.

Responsibilities

  • Generating leads by selling ad placements, and additional marketing services to 3rd party brands.
  • Maintaining a healthy roster of brands to service monthly.
  • Build rapport and strengthen relationships with 3rd party brands.
  • Set and manage expectations for the ROI benefitted to 3rd party brands.
  • Upsell marketing services such as newsletters, landing page placement, additional social media shoutouts, ads to prospective clients.
  • Preparing weekly and monthly reports.

Requirements

  • 2+ years in Marketing or 3+ years in Sales.
  • Knowledge of marketing metrics to track performance.
  • Understanding of the sales process.
  • Excellent written, verbal and presentation skills.
  • Superb interpersonal skills.
  • Competency in Microsoft applications including Word, Excel, and GDrive.
  • Able to work comfortably in a fast-paced environment.

> Content Producer

As a Content Producer for our Video team, you will plan, create and oversee the content creation process for videos pushed to Youtube and Social Media.

Responsibilities

  • Create a production calendar and oversee the creative process to ensure timely deliverables.
  • Collaborate between inter-departmental teams daily.
  • Partner with marketing and in-house brands teams to take on opportunities for soft selling.
  • Set up brainstorms and work with marketing and video team leads to arrange ideation to execution from an operational standpoint.
  • Monitor the general tracking of the entire production pipeline.
  • Participate in special projects (for ex: 11/11, Boxing Day, Raya) that directly links to the platform.
  • Manage FashionValet's Youtube channel and increase subscribers and engagement.

Requirements

  • 2+ years of experience at digital/traditional media in marketing.
  • Knowledge of video pre-production, production, and post-production, including workflows and processes, equipment and software programs/tools.
  • Innovative, creative, strategic thinking and planning skills are a must.
  • Ability to work under pressure and with many stakeholders.
  • Knowledge of digital marketing and video branding is a must.
  • Excellent written, verbal and presentation skills.
  • Able to work comfortably in a fast-paced environment.

> Email Marketing Executive

We are looking for a talented Email Marketing Executive to join our Marketing team. Your job scope includes running daily newsletters about new launches, sales promotions, fun trends and exciting news in FashionValet.

Responsibilities

  • Identify the target audience and grow our email list.
  • Design and send direct email marketing campaigns.
  • Proofread emails for clarity, grammar, and spelling.
  • Curate captivating newsletters that are on trend and speaks to our customers.
  • Upgrade our email templates using complementing graphics, personalization and advanced features.
  • Ensure prompt and accurate communication with customers via email to minimize unsubscribes.
  • Create email databases for lead generation.
  • Create segmentation from the email database to identify and target different types of customers.
  • Analyze campaign performance and suggest improvements.
  • Report on sales revenue generated from email marketing efforts.
  • Ensure emails follow industry policies and best practices.

Requirements

  • Proven work experience as an email marketing executive or content creator.
  • Hands on experience with content management systems.
  • Proficiency in marketing automation technology.
  • Knowledge of SEO/SEM and Google Analytics.
  • Familiarity with analytical and database tools.
  • Excellent written communication and copywriting skills.
  • An ability to work under tight deadlines.

To apply: Please send us an updated CV (including examples of relevant previous work) and a cover letter explaining why you feel you are suited to the role. These should be emailed to [email protected]