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CAREERS AT FASHIONVALET

Behind our brand is a creative, inspiring, dedicated and talented team. Together, we work hard, we eat desserts almost every day, we have loads of fun and we motivate each other to succeed.

There’s room at FASHIONVALET for every talent. Find yours today!

Buzz us at [email protected]

MALAYSIA

> Internships

Operations Internship
  • Responsibilities:
  • Assist on Warehouse escalations team and Return Processing team, develop good understanding for the whole supply chain process
  • Support AM for administrative tasks to ensure make sure everything run smoothly
  • Managing and keeping track on samples, from making sure it delivers on each key date to assist on sample fitting and QC process
  • Monitor products, has great attention to detail to ensure all the important details such as selling point, product info, launching date are correct
  • Requirements:
  • Business Management background
  • Ability to understand what makes a business or organisation successful, through either buying or selling products or supplying services to a market
  • Interested in the Fashion industry
  • Comfortable with using spreadsheets
Customer Service Internship
  • Responsibilities:
  • Support
  • Assisting customer inquiries via calls and emails
  • Responding to customer inquiries in a timely manner
  • Acknowledging and resolving complaints
  • Provide end to end service excellent service to customers
  • Returns Processing
  • Assist on all returns process
  • Support team for the administrative tasks to ensure all inputted data is correct
  • Ensure all returns to be done within SLA to maintain excellent customer experience for returns process
  • Assess customers needs and provide assistance in all Returns aspect
  • Requirements:
  • Excellent verbal and written skill in English
  • Has an eye for detail and good analyzing skill
  • Able to listen and follow instructions carefully
  • Proactive to produce accurate work within deadlines
  • Basic understanding of customer service practices
  • Able to work independently in a fast-paced environment
  • Friendly and a good team player

> Store Sales Associates (Full-Time)/(Part-Time)

Responsibilities
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in the store
  • Remain knowledgeable on products offered and discuss available options
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
Requirements
  • Proven working experience as a sales associate
  • Basic understanding of sales principles and customer service practices
  • Track record of over-achieving sales quota
  • Excellent command in English and Bahasa Malaysia.
  • Minimum education qualification is SPM
  • Must be able to work on weekdays and public holidays
  • Be able to work at Pavilion, Bangsar Village, IOI City Mall or Publika outlet

To apply: Please send us an updated CV (including examples of relevant previous work) and a cover letter explaining why you feel you are suited to the role. These should be emailed to [email protected]