Careers

CAREERS AT FASHIONVALET

Behind our brand is a creative, inspiring, dedicated and talented team. Together, we work hard, we eat desserts almost every day, we have loads of fun and we motivate each other to succeed. 

There’s room at FASHIONVALET for every talent. Find yours today!

 

MALAYSIA

Head of Operations

Responsibilities:

  • Monitoring and overseeing logistics, warehousing, and fulfilment of customer orders.
  • Be a leader in providing a healthy and safe work environment for associates working on the outbound team.
  • Direct warehouse supervisory personnel to achieve prescribed objectives, including timely picking, packing, and shipping of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects.
  • Ensure that all Key Performance Indicators (KPIs) are on target for the operation, such as warehouse misses, on-time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line.
  • Lead and supervise a team of Operation Supervisors and Operations Leads
  • Drive strategic planning and forecasting
  • Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future leaders including the application of succession planning at all levels across all teams.
  • Create a positive team dynamic that encourages all employees  to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience
  • Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
  • Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfilment and provide operational insights to improve WMS effectiveness.

Skills/Requirements:

  • 5+ years of management experience in fulfilment centre/warehouse operations; prefer retail/e-commerce experience
  • Experience with building or improving inventory management, order management, and warehouse management systems and processes
  • Strong project management and continuous improvement skills
  • Metrics driven mindset  and strong analytical abilities
  • Customer service obsession, with the willingness to do whatever it takes to satisfy customer needs
  • Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership
  • Proven ability to quickly adapt and drive the right results using data
  • Highest levels of integrity and ethics
  • Deep expertise in leading operational improvement initiatives utilizing advanced methodologies such as Lean Manufacturing, Six Sigma and others would be an advantage.

 

General Manager - Private Labels

Responsibilities:

  • Lead the growth of Private Brands through the development of merchandising strategies, marketing programs, promotional programs, and new products.
  • Work collaboratively with the merchandising team as the company’s private label expert providing support and leadership to maximize category sales and profits.
  • Mentor, coach, and assist Brand Manager Direct Reports
  • Ensure the effective use of both internal and external data to help establish business opportunities and to track performance against corporate business plan.
  • Ensure the performance of the items within the category in relationship to sales, gross, profits, penetration.
  • Own the P+L for our Private Label Brands

Requirements:

  • At least 7 years of experience in one or more of the following functions but have been in all functions before: brand management, product merchandising, or product development within a Fashion category
  • Demonstrated results-oriented financial leadership and strategic sourcing experience negotiating advanced supply contracts.
  • Strong analytical and financial skills (e.g. ability to understand and impact a profit & loss statement) in the areas of financial controls and forecasting.
  • Demonstrated ability in building new brands and revitalizing existing brands.
  • Ability to lead and manage change with a positive attitude.
  • Ability to effectively recruit, assess and develop personnel - Strong “hands-on” performance management abilities.
  • Ability to work and communicate effectively with all levels of staff and management.
  • Strategic planning skills to identify opportunities and develop plans and methodologies to achieve those opportunities.
  • Knowledge of specific categories, including market trends, item cost, competitive issues and logistical issues to help facilitate customer satisfaction. Ability to manage across multiple category disciplines.
  • Ability to make decisions in a rapidly changing environment while maintaining an enthusiastic sense of mission.
  • Strong problem-solving skills, utilizing technical expertise and good business judgment in support of operational and strategic objectives.

 

Accounting Manager

Responsibilities:

  • Manage and oversee the daily operations of the accounting functions: month and end-year process, accounts payable/receivable,general ledger,taxation,treasury,cash receipts,cash forecasting,capital assets reconciliations and account statement reconciliations
  • Monitor and analyze accounting data and produce financial reports or statements
  • Establish and enforce proper accounting methods, policies and principles
  • Coordinate and complete annual audits
  • Coordinate and complete tax computation and filing
  • Provide recommendations to Accounting process flow
  • Improve systems and procedures and initiate corrective actions
  • Assign projects and direct staff to ensure compliance and accuracy
  • Establish and maintain fiscal files and records to document transactions

Requirements:

  • Proven working experience as Accounting Manager or Finance Manager
  • Advanced computer skills on MS Office, accounting software and databases
  • ERP implementation experience
  • Ability to manipulate large amounts of data
  • Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations
  • High attention to detail and accuracy
  • BS degree in Accounting or Finance

 

 UI/UX Designer

Responsibilities:

  • Conduct competitive analyses of other websites that operate in the same space
  • Manage the user experience of the site or the mobile app to ensure that the shopping experience is intuitive and user friendly
  • Coordinate with UI design team on issues like navigation, page routing, product page design and more
  • Suggest up to date and latest user experience enhancements to systems
  • Conduct usability tests on each independent type of page on the website and create a report showcasing your findings
  • Evaluating existing applications and evaluating their UX (user experience) effectiveness
  • Measuring the human-computer interaction (HCI) element of a design
  • Using online tools, such as screen readers to determine effectiveness of media
  • Conducting user testing of applications, software and websites
  • Creating and implementing interaction models, user flows, and user interface specifications
  • Communicating scenarios, end-to-end experiences, interaction models, and screen designs with other members of the team
  • Developing and maintaining design wireframes or mockups and specifications of best practices to share with the design team as new projects begin.

Skills/Requirements:

  • BS Interaction/Graphic Design, or Multimedia
  • Above average IT and programming skills
  • At least 2 years of experience in User Experience Design
  • Portfolio of sample projects highlighting design for web-based applications, mobile applications & consumer-facing websites and/or applications is a compelling consideration.
  • Interest in constantly keeping up-to-date of latest trends, best practices and competitive activity.
  • Ability to work well with ambiguity or when requirements are still in flux
  • Proven experience showing a clear understanding of the intersection between user needs, technology requirements, and business goals
  • Artistic eye for design and the ability to think creatively while maintaining accuracy and attention to detail
  • Mathematical aptitude and strong problem-solving skills
  • Excellent organizational, time and project management skills
  • An understanding of the latest design and technology trends and their role in a commercial environment contributing to a business’ sales bottom line.
  • Business-minded approach to time, costs and deadlines

 

Store Manager 

Responsibilities:
  • Oversee the overall operations of the store
  • Responsible for profit and loss, financial management, managing the sales assistants
  • Provide and execute operations improvement plans to increase store profitability and sales margin and to reduce operations expense
  • Formulate standard operating procedures and Company’s control system to minimize operating costs, to ensure smooth inventory movement and security system of the store.
  • Serve and attend all customers’ complaints, suggestions, and feedbacks
  • Monitor sales performance of the store and implement marketing strategies to attain sales targets
  • Train and motivate staff in order to increase the staff’s efficiency and effectiveness
 
Requirements:
  • Candidate must possess at least a Diploma or Bachelors Degree in Business Administration field or any relevant.
  • Excellent commercial and entrepreneurial skills
  • Excellent analytical & problem-solving skills
  • Possess leadership qualities
  • Able to work in exigency and withstand work challenges
  • Possess people management skills
  • Is driven by excellence and results.
  • Required language(s): Bahasa Malaysia, English
  • At least 4 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Sales - Retail/General or equivalent.

 

Store Sales Associates (Full Time and Part Time Positions Are Available)

Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers

Requirements:

  • Proven working experience as sales associate
  • Basic understanding of sales principles and customer service practices
  • Track record of over-achieving sales quota
  • Excellent command in English and Bahasa Malaysia.
  • Minimum education qualification is SPM
  • Must be able to work on weekdays and public holidays
  • Be able to work at Pavilion, Bangsar Village, IOI Putrajaya or Publika outlet 

 

 

To Apply: Please send us an updated CV (including examples of relevant previous work) and a cover letter explaining why you feel you are suited to the role. These should be emailed to careers@fashionvalet.com

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