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Careers

Behind our brand is a creative, inspiring, dedicated and talented team. Together, we work hard, we eat desserts almost every day, we have loads of fun and we motivate each other to succeed.

There’s room at FASHIONVALET for every talent. Find yours today!

Buzz us at [email protected]

Commercial

Job Responsibilities:

  • Team Leader for both Fulfilment and Outbound departments.
  • To ensure that both departments run smooth and adhere to the SLA and SOP given.
  • Micromanage and monitor daily processes for both departments.
  • Handle issues that arise and give ideas/opinions along with other leaders and managers for new developments or to increase team efficiency.
  • To provide collective data/report on the departments’ performance.

Areas of Responsibility:

  • Manage the daily manpower accordingly with pending tasks to achieve daily SLA.
  • Monitor team members’ performance and run check-ups when needed as per SOP.
  • Preparing general/adhoc reports on both departments in timely manner and give feedback on operational goals achieved (eg: SLA target to be increased/sales forecast)
  • Work hands-on regarding the aging orders/loans and problematic orders, including checking on the Zendesk.
  • Monitor and update on operational performance (FT and Outbound) to discuss with other team leaders and look for enhancements together if any issues arise.

Requirements:

  • Experienced in warehouse operations.
  • Proficient in English with good writing skills.
  • Pleasant disposition with good interpersonal and communication skills.
  • Possess a positive attitude, able to take the initiative and able to work independently.
  • Fast learner with good organizational skills.
  • Good knowledge of Microsoft Word, Excel, and PowerPoint.

Job Responsibilities:

  • OTB and inventory management - accountable for product sourcing & ordering within the category based on projected STR. Ensure inventory level is healthy before ordering
  • Spot, develop & grow the missing categories & sales opportunities within the FV Group
  • Fully responsible on production lead time, from sourcing suppliers & materials to deciding the shipping method in order to meet BMs’ launch dates
  • Accountable for product, packaging & freight cost. Maximize company’s profit by suggesting RRP to BMs based on the final UFG costing
  • Constant quality check on existing suppliers’ products, and source for new suppliers. Negotiate & manage all agreement & contract terms with existing & new suppliers
  • Track the STR by sub-cat & product level. Prompt BMs to restock on best seller items / action plan on slow STR products (i.e. slash discount / promotional activities).
  • Responsible for respective category reports (ie stock aging report, budget planning report, SCM POP & etc)

Requirements:

  • Proven experience as supply chain/ category executive or similar role.
  • Solid knowledge of category management, marketing and sales principles.
  • Understanding of data analysis and forecasting methods.
  • Proficient in Excel, creating reports.
  • An analytical mind with a strategic ability.
  • Excellent communication and people skills.

Creative

Why The dUCk Group needs this person?

The dUCk Group is looking for a Marketing Executive who will be in charge in developing and growing the brand's image and communication across all platforms. The job scope includes assisting to plan and execute all marketing initiatives, campaigns and events with internal and external stakeholders

Responsibilities:

  • To develop and execute all marketing plans and activities, including campaigns & events, while managing the marketing budget given.
  • To manage and develop Brand’s social media platforms as well as creating content within Brand guidelines for them.
  • To identify new opportunities & increase Brand awareness across different channels, key influencers, social media, advertising, PR packaging and etc.
  • To collate and analyse the performances & effectiveness of marketing activities.
  • To manage the marketing team’s tasks and observe timelines with internal and external stakeholders.

Requirements:

  • At least 1-2 years of experience in marketing.
  • Excellent written communication and copywriting skills.
  • Familiarity with analytical and database tools.
  • Proactive and creative in developing effective campaigns.

Sales

Why FashionValet needs this person

FV Group is now seeking a Customer Service Executive to provide and promote excellent customer service throughout the organization. Primary responsibility will be to improve customer service experience, increase customers satisfaction and create an experience that exceeds customer expectations. This candidate must be available to start immediately.

Responsibillities:

  • Professionally handle queries and resolve customer issues in person and via different channels in a timely manner.
  • Meet Key Performance Indicators such as average handling time, FCR rate, email/chat response rate, the customer satisfaction score.
  • Able to communicate effectively and accurately when communicating with users & stakeholders.

Requirements:

  • Must possess minimum 1-year experience in any customer service-related field.
  • Must possess excellent communication skills in English.
  • Must have good customer service and problem-solving skills, attentiveness, empathy, patience and immaculate manners.
  • Must possess good computer skills (Word, Excel, PowerPoint).
  • Must have the ability to multitask and manage time effectively.
  • A good team player with good leadership quality and loyalty.
  • Able to work on shifts.

Reporting to Head of Retail and responsible for the following areas:

Administration & Reports

  • Retail Store order and inventory control.
  • Prepare and analyze Store sales report (Daily, Month-to-date, Promotions).
  • Compute and prepare retail staff monthly commission/incentive report.
  • Preparation of Weekly / Monthly Store Staff Roster.
  • Other Adhoc administrative and reports.

Retail & Stockist Operations

  • Assist with store/retail-related activities during the promotion or events period.
  • Assist in liaison with landlord and/or contractors for store related issues.
  • Manage store development efforts.
  • Assist with Stockists (FV) Oversold / Defects / Charm Replacement.

Inventory

  • Manage and ensure healthy inventory level via internal coordination with Merchandiser.
  • Assist with door-to-door Store transfers and returns of stocks.
  • Assist with Stockist transfers and return of stocks.
  • Assist with monthly Stock-take.

Training & Others

  • Assist with pre and post-training preparation.
  • Any ad-hoc duties as per assigned by Head of Retail.

Requirements

  • At least 1-year experience in a similar role in the retail industry.
  • Proficiency in Microsoft Office (Words / Excel / Powerpoint).
  • Organised, Detailed, Motivated, Self-initiated.
  • Fluent in English.
  • Good communication skills.
  • High flexibility and independent.
  • Possess own transport

Finance

The Accounts Payable Controller is responsible to manage financial transactions, demonstrate integrity and exercise professional practices to support business and finance operations in the areas of accounting, audit and accounts payable. Be a team player within finance dept. and across dept.

Responsibilities:

1. Manage supplier.

  • Monitor outstanding balance with supplier.
  • Prepare overdue payment list & prepare payment plan.
  • Ensure all payments are processed within agreed timeline according to established processes, procedures and legal requirements).
  • Ensure no double payment & long overdue balance to supplier.
  • Update supplier & stakeholder with payment advice.
  • Update Inventory Purchase Record.
  • Respond to supplier email & update supplier payment status.
  • Prepare payment analysis & report.
  • Independently manage supplier with minimal supervision.

2. Monthly GL posting.

  • Consolidate all the expenses & supplier document (Invoice/CN/PO/DO/SOA) for posting.
  • Reconcile all the posting done by outsourced Accounting Firm with document register.
  • Respond to accounting firm information request.

3. Payment Request.

  • Independently manage department payment request with minimal supervision.
  • Ensure all payment request is complied with SOP.

4. Year end audit.

  • Assist in respond on auditor information/document request.
  • Send audit confirmation to supplier.

5. Document filing.

  • Ensure all supplier / expense document (Invoice/CN/PO/DO/SOA) are properly filed & maintained.

6. Handle petty cash disbursement, recording and replenishment.

7. Any ad-hoc task as when assigned.

Requirement:

  • Candidate must possess at least a Bachelor's Degree in Accountancy or Finance or equivalent.
  • Minimum 3-5 years of relevant working experience in the related field is required for this position.
  • Good academic results witH CGPA 3.0 and above or equivalent.
  • Good discipline and willing to learn and work under pressure.
  • Good knowledge in microsoft office.
  • Exposure on Oracle Netsuite accounting system will be an advantage.
  • Able to commence working immediately.

Technology

FV is looking for a Senior Developer who enjoys problem-solving, have a growth mindset and believe in deliberate practice to help elevate the engineering process in Fashion Valet Group. The ideal candidate will have the ability to translate conceptual ideas into while maintaining brand integrity and the ability to explain complex programming works to a non-technical audience. As our Lead/Senior Developer, you are responsible for developing applications and solutions towards Fashion Valet Group's set goals to ensure a seamless experience for our customers.

Responsibilities:

  • Engineer and build applications, solutions with existing or from scratch applications to solve business requirements or needs.
  • Partner with end-users and project owners to gather specifications & user stories.
  • Keeps partners informed throughout the planning and use tools (mockups & wireframes) to communicate plans before coding.
  • Write end-user documentation and provide support & training to a non-technical audience.
  • Know about and implement best development practices into daily work, applications or contributions.
  • Exercises creative problem-solving skills with refactoring, understanding the interdependencies of existing systems and focusing on making complex changes without interruptions to other systems or end-users.
  • Implement improvements and upgrades to the website and mobile applications.
  • Translates conceptual ideas into interactive and design solutions within new media while maintaining brand integrity.
  • Develop wireframes for depicting end-user functionality while balancing best practice and standards for user experience.
  • Write end-user documentation and provide support & training to a non-technical audience.
  • Exercises creative problem-solving skills with refactoring, understanding the interdependencies of existing systems and focusing on making complex changes without interruptions to other systems or end-users.

Requirements:

  • Advanced knowledge of RESTful protocol, OOP, PHP, Javascript, MySQL, CSS, HTML and Git.
  • Experience with MVC Framework, Magento, Laravel, ReactNative and AWS.
  • Strong problem solving and excellent written and verbal communication skills.
  • Experience with debugging running applications with massive data and high traffic.
  • Ability to analyze and improve the performance of the web platform and mobile applications.
  • Write efficient, clean, readable and well-tested code.